Skip to content

“Your session has expired”

Error messages

A sign-in lasts up to 8 hours, or up to 30 days with Remember this device, and can end sooner for account-security reasons.

Sign in again to continue. If this keeps happening unexpectedly, check your active sessions.

  • The sign-in reached its limit: 8 hours, or 30 days if you chose Remember this device. Closing the browser also ends a sign-in that was not remembered.
  • You changed your password, which ends every other session.
  • You used Sign out everywhere.
  • The session was revoked from the Where you are signed in list.
  • The account was disabled.

If it happens repeatedly

Check Where you are signed in under Account. If you see unknown sessions or repeated unexplained sign-outs, use Sign out everywhere and change your password.

Note: An expired session can interrupt downloads or playback. Sign in again and retry.

Still need help?

Can't find the answer? Contact support.