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Cookies and tracking

Privacy

Cookies and tracking; Accessing or deleting your data.

gettor's session cookie keeps you signed in. It ends when you close the browser and lasts at most 8 hours, or up to 30 days if you choose Remember this device.

Google reCAPTCHA is used for bot checks on sign-in, sign-up, and the contact form. It is the site's only third-party script.

What gettor does not use

  • No advertising cookies.
  • No third-party analytics trackers.
  • No marketing pixels or social embeds.

Note: There is no cookie-consent banner because gettor does not use optional advertising or analytics cookies.

Accessing or deleting your data

Deleting your account removes it and its library immediately. Data-access requests go through support.

If you are in the EU or UK, the Privacy Policy describes rights including access, correction, erasure, portability, and objection. Contact support from your account email to exercise them.

Deleting everything

Deleting your account removes the account, library and transfer history at once, and stored files are erased within minutes. Database backups age out within 28 days. A one-way fingerprint of your email address is kept so welcome offers and referral rewards are not granted twice, and email delivery records are kept until you ask us to erase them. Invoices may be retained where tax law requires it.

Getting a copy first

Download anything you want to keep before deleting the account. Deletion is immediate, and support cannot restore the library.

Note: Transfers to Google are covered by standard contractual clauses. The servers and file storage themselves are in Germany.

Still need help?

Can't find the answer? Contact support.