Skip to content

Closing your account

Privacy

Delete your account from Account. The account and library are deleted immediately.

Go to Account → Delete account. We email you a code, and you confirm by typing DELETE. If you cannot sign in, contact support from the account's email address.

Before you do

  1. Download anything in your library you want to keep.
  2. If you have a paid plan, it must have ended first, and active downloads must be stopped.
  3. Deletion happens as soon as you confirm. There is no waiting period in which it can be undone.

Careful: After deletion, the library cannot be restored by you or support.

Still need help?

Can't find the answer? Contact support.