When content is removed from your library
Copyright and takedownsWhen content is removed from your library; The repeat-infringer rule.
When gettor receives a valid copyright notice about material in your library, that material is removed and you are emailed with the subject “Content removed from your gettor library”.
What is removed
The content the notice names. The rest of your library is untouched, and the account itself is not affected by a single notice.
If you think it was wrong
You can send a counter-notice. The copyright policy sets out what it has to contain; the usual window before content may be restored is 10 to 14 business days. Write to the abuse address, not to general support.
Careful: A takedown also makes any outstanding download link for that content stop working immediately.
The repeat-infringer rule
Three valid notices in 12 months closes the account. It is a closure, not a suspension.
gettor treats three valid notices within 12 months as repeat infringement. The consequence is stated plainly in the copyright policy: the account is closed and its library deleted.
It is not a suspension you can buy back, and it is not lifted by upgrading or by starting again with a new address.
What counts
Valid notices. A notice that is withdrawn, or one successfully answered by a counter-notice, is not a strike.
Note: False notices have consequences of their own. Sending one knowing the claim is wrong carries liability under the law the process comes from.