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When your library is over its storage limit

Storage

Everything stays and stays downloadable. New transfers are blocked until you are back under.

A library can end up over its limit without you doing anything wrong — the usual cause is moving to a smaller plan while holding more than the new plan allows. The library shows an amber banner when this happens.

What still works

  • Every file stays where it is. Nothing is deleted for being over the limit.
  • Downloads and playback carry on normally.
  • Renaming, moving and organising are unaffected.

What stops

New transfers. You cannot add storage while you are over the limit, so a new transfer is refused until you delete enough to be back under it — or move to a plan that fits what you have.

Note: This is deliberate. Deleting someone’s files because their plan got smaller would be the wrong trade, so gettor blocks growth instead.

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