Deleting files and folders

The trash action on a row deletes it. Deleting a folder deletes everything inside it. You are asked to confirm first, and after that there is no recovery.

There is no bin

gettor does not keep a deleted copy anywhere. Nothing can be restored, by you or by support, and any download or playback link for that file stops working immediately.

What it gives back

• Storage — immediately, and visible in the meter at the top of the page.
• Room for new transfers that were blocked by a full library.

Files that vanished on their own

Three things remove files without you asking: retention expiry, a plan change, and a takedown.

gettor does not delete things at random, and it never deletes because you reached a storage limit. Exactly three things remove files on their own.

1. Retention expiry

On the Free plan, files are kept for 7 days from when they land and then expire. Paid plans have no expiry while the subscription is active.

2. A plan ending or shrinking

When a paid plan ends, files that had no expiry are given a short recovery window and then expire. The exact days depend on whether the plan was cancelled, failed to renew, or was moved to a smaller one.

3. A copyright takedown

Content removed after a valid complaint is deleted from your library, and you are emailed about it with the subject “Content removed from your gettor library”.